Privacy Policy

1. Information We Collect

VYFOO Restaurant POS Software collects information necessary to provide our services and improve your restaurant operations:

1.1 Account Information

• Restaurant name, owner name, contact information (email, phone number)
• Business address and location details
• GST number and business registration details
• Payment and billing information

1.2 Transaction Data

• Order details, menu items, pricing information
• Payment transaction records
• Customer order history and preferences
• Inventory and stock management data

1.3 Technical Information

• Device information, IP address, browser type
• Usage patterns and software interaction data
• System logs and error reports
• Cookies and similar tracking technologies

2. How We Use Your Information

VYQDA Technologies uses collected information to:

• Provide Services: Deliver Restaurant POS Software functionality, process orders, manage inventory, and generate reports
• Improve Services: Enhance software features, fix bugs, and optimize performance based on usage patterns
• Customer Support: Respond to inquiries, provide technical support, and resolve issues
• Business Operations: Process payments, manage subscriptions, send service updates and notifications
• Analytics: Generate business insights, sales reports, and performance analytics for your restaurant
• Compliance: Meet legal obligations, including GST compliance and tax reporting requirements
• Security: Protect against fraud, unauthorized access, and ensure data security

3. Data Sharing and Disclosure

VYQDA Technologies does not sell your restaurant data. We may share information only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist in operating our Restaurant POS Software (payment processors, cloud hosting, analytics tools)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with mergers, acquisitions, or sale of assets (with prior notice)
• With Your Consent: When you explicitly authorize us to share information
• Integration Partners: With delivery platforms and other integrated services you choose to connect

4. Data Security

VYFOO Restaurant POS Software employs industry-standard security measures to protect your data:

• Encryption: Data transmission encrypted using SSL/TLS protocols
• Secure Storage: Data stored on secure cloud servers with access controls
• Access Controls: Role-based access restrictions and authentication requirements
• Regular Backups: Automated data backups to prevent data loss
• Security Monitoring: Continuous monitoring for security threats and vulnerabilities
• PCI DSS Compliance: Payment data handling complies with PCI DSS standards

While we implement robust security measures, no system is 100% secure and VYQDA Technologies cannot guarantee absolute data security or prevent all security breaches. You are solely responsible for maintaining the confidentiality of your account credentials, implementing appropriate security measures on your end, and protecting against unauthorized access. VYQDA Technologies is not liable for security breaches resulting from your failure to maintain account security, use of weak passwords, sharing of credentials, or other user-related security failures.

5. Data Retention

VYQDA Technologies retains your restaurant data for as long as:

• Your account is active and you use VYFOO Restaurant POS Software
• Necessary to provide services and support
• Required by law or business purposes (e.g., tax records, financial reporting)
• Needed to resolve disputes or enforce agreements

Upon account termination, VYQDA Technologies may retain certain data for legal compliance, business purposes, dispute resolution, and enforcement of agreements. Data retention periods are determined by legal requirements, business needs, and technical constraints. You may request data deletion, but VYQDA Technologies reserves the right to retain data as required by law or for legitimate business purposes. Aggregated and anonymized data may be retained indefinitely for analytics and service improvement.

6. Your Rights and Choices

As a VYFOO Restaurant POS Software user, you have the right to:

• Access: Request access to your personal and restaurant data
• Correction: Update or correct inaccurate information in your account
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Data Portability: Export your restaurant data in a machine-readable format
• Opt-Out: Unsubscribe from marketing communications (service-related emails will continue)
• Account Control: Manage account settings, permissions, and data sharing preferences

To exercise these rights, contact us at contact@vyfoo.com or through your VYFOO account dashboard.

7. Cookies and Tracking Technologies

VYFOO Restaurant POS Software uses cookies and similar technologies to:

• Maintain user sessions and authentication
• Remember user preferences and settings
• Analyze website usage and improve functionality
• Provide personalized experiences

You can control cookies through your browser settings. However, disabling cookies may affect Restaurant POS Software functionality. For detailed information, see our Cookie Policy.

8. Children's Privacy

VYFOO Restaurant POS Software is designed for business use and is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your restaurant data may be stored and processed in India and other countries where VYQDA Technologies or our service providers operate. By using VYFOO Restaurant POS Software, you consent to the transfer of your data to these locations. We ensure appropriate safeguards are in place to protect your data.

10. Changes to This Privacy Policy

VYQDA Technologies may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending email notifications to registered users
• Displaying in-app notifications within VYFOO Restaurant POS Software

Continued use of VYFOO Restaurant POS Software after policy changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or VYFOO Restaurant POS Software data practices, please contact us: