Who this is for
Table-service restaurants, tasting-menu rooms, and hotel restaurants that run covers — not QSR tokens.
The restaurant problem
Courses and holds
Apps fire; mains wait. A KDS that only knows “new ticket” will slam the pass. Service needs hold/release discipline.
Modifiers are hospitality
Allergies and doneness are not optional comments. They must survive from server pad or QR to the station that actually cooks.
The cheque is part of service
Split by seat, item, or amount. Tight permissions on comps and voids. A manager should see leakage the same night.
Saturday 8:30, two turns, one pass
Servers need a live table/check, not a queue number. Kitchen needs course batches. QR can take a drink round without pulling a captain off the floor — it should not replace service if that is your brand. Reporting should show mix, comps, and average cheque without a data team.
How the workflow runs
- 1
Seat and check
Open a table check. Guest notes and modifiers live on the ticket.
- 2
Fire by course
POS/KDS: send appetizers, hold mains, fire when the floor is ready.
- 3
Service
Add-ons, drinks, splits. Permissions so not every server can void a tasting menu.
- 4
Close
Tax, splits, end-of-day. CRM history if you keep returning guests.
How Vyfoo handles this
Vyfoo includes table-oriented POS, KDS, optional QR, inventory, CRM, and reporting. This page does not claim a full reservation marketplace, cellar pairing engine, or PMS hookup. Walk your floor plan and course flow on a demo.
Modules involved
What to consider before you buy
- • How do you fire courses today — verbal, KOT, or expo?
- • Do you need QR, or will it fight the service style?
- • What is the split-bill pattern (by seat vs by item)?
- • Which allergy workflow must never fail?
Questions operators actually ask
Does Vyfoo include a reservation system?
Treat reservations as a workflow to confirm on a demo. Guest notes and table checks are the POS job; a public booking marketplace is a different product category.
Can we split bills in fine dining?
Split and itemized billing is a core POS need for table service. Confirm the exact split patterns you use (by seat, item, or amount) in a walkthrough.